You can take out cancellation insurance
We’ll do everything we can to ensure your vacation goes as smoothly as possible.
Helios campsite offers cancellation and interruption insurance as part of your rental contract.
Our partner Gritchen Affinity will refund all or part of your stay.
In the event of cancellation, please notify the campsite of your withdrawal as soon as an event preventing your departure occurs, by e-mail to contact@camping-helios.com
or call 04 67 21 63 66.
You will find the general terms and conditions of sale at the bottom of our website in the Downloads section.
If the claim is covered by the general terms and conditions, you can report it within 48 hours by clicking on the following link www.campez-couvert.com or by e-mail to sinistres@campez-couvert.com and provide all the necessary information and supporting documents.