We put everything in place to guarantee you a peaceful vacation
Helios campsite offers you cancellation and interruption insurance in your rental contract.
Our partner Gritchen Affinity undertakes to refund all or a part of your holiday.
In the event of cancellation, please notify the campsite of your withdrawal as soon as an event preventing your departure occurs, by email to contact@camping-helios.com or by telephone on 04 67 21 63 66.
You will find in this link all the general insurance conditions and at the bottom of the page in our website in the Downloads section.
If the claim is covered by the general conditions, you can declare notify within 48 hours on this link www.camping-couvert.com or by e-mail sinistres@campez-couvert.com and provide all the necessary information and supporting documents.